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When you first set up KIME, you choose an account type. It shapes how your workspaces are organized - you can always change it later, so pick what fits today.

Business

For brands growing their own AI presence. You focus on a single brand that operates in one market or across multiple markets (you have the opportunity to isolate each market in its own workspace).

Agency

For teams managing AI presence across many clients, with isolated workspaces per client and team-based access.

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Business

Choose Business if you’re tracking and improving your own brand. You get the full toolkit: visibility and sentiment across every AI platform, AI Perception, and agentic Actions to close visibility gaps. All Actions in a workspace is personalized to the brand and or market you are tracking.

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Agency

Choose Agency if you manage AI presence on behalf of clients. In addition to everything in Business, you get:
  • Client workspaces to manage the clients you have - add as many as you need. All agency plans comes with unlimited workspaces.
  • Pitch workspaces for prospects who are curious about AI search, but haven’t started yet.
  • Metrics, perception, and actions for every client, kept fully isolated and custom made for each client.
  • Role-based access so teammates and clients see exactly what they should.
Learn more in the Agency section.
Both account types track the same AI models and use the same metrics. The difference is how workspaces and access are organized.